Shipping & Returns
SHIPPING POLICY
Delivery is charged at £4.50
Or Free delivery for spend over £40.00
We aim for all orders to be dispatched within 3 days. Some items may be made to order which have a two week lead time.
Post is sent 2nd Class Royal mail Tracked . Please allow 4 business working days.
RETURN & EXCHANGE POLICY
We are happy to refund any product within 28 days from purchase. Simply send the item back in 'NEW CONDITION', and we will refund the original payment method within 7 days. If the items received back are not as new condition , we reserve the right to partially refund. We can not refunded any burnt candles not in line with our candle care instructions. We advise all candle care is read carefully and followed. Our candle care information can be found on the website or on the care card with the candle. If you follow the instructions , you will get the best from your candle. We do not cover the return postage of candle unfortunately. Please do not hesitate to contact us for more information at thedellandco@gmail.com
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RETURNING AN ITEM
Please contact us at thedellandco@gmail.com for more information on how to return.
Send items to : 1 The Dell Brook street Buxton Norfolk NR10 5HF